Contact information

Contact Us

Have a question, concern, or need help with your order?
We’re here to assist you — feel free to reach out!

📧 Email Support

For general inquiries, order issues, or return requests:
contact@shiplak.com
We respond within 24 hours, Monday to Friday.

📞 Phone Support

Need to speak with us directly?
Call us at: +1 (251) 332-1163
Available: Monday–Friday | 10 AM – 5 PM (EST)

📍 Mailing Address

Shiplak
30 N Gould St Ste R
Sheridan, WY 82801
United States

💬 Business Hours

Monday – Friday: 10:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed
Holidays: Closed

📦 For Returns

Please do not send items back without contacting us first.
We require a Return Authorization Number before accepting any return.
More info: Refund Policy